Application Support Engineer

Job description

Are you used to be a healer on your squad or providing support to your teammates in the heat of battle? Then we have a great opportunity for you to shine, providing assistance towards the platform that will contribute to how artificial intelligence applications learn and develop.

We’re looking for a seasoned engineer that has great communication skills (usually the guy with open mic) and enjoys getting to know how things work under the hood.


You’ll work with

  • All the organization, interacting with software, machine learning and product teams;
  • Research and troubleshoot of our platform difficulties;
  • Helping to improve the stability of our internal software and tools;
  • Establishing process standardization within our own software, providing a better experience for our teams and our clients;
  • Initial screening of platform issues to recommend solutions, required steps and trade-offs.

What we offer

  • We provide you a great place to work, in terms of facilities but especially in our culture;
  • You’ll have a voice to act and move forward with any challenge;
  • Interaction with 25+ nationalities across 3 countries (USA, Portugal and Japan);
  • Flexible work conditions and hours (although you’ll want to be at the office);
  • Great compensation package, with several partnerships with different services;
  • Fresh fruit, snacks and coffee every day.

About Us

DefinedCrowd provides high quality training data to fuel AI applications and initiatives. Our fully customizable workflows in speech, NLP, and vision are designed to help our clients reach their business goals quickly, easily and with guaranteed results.

But, the power of artificial intelligence is anything but purely artificial. The ability to process and analyze millions of data points per second gives AI the ability to quickly present information to human workers in a digestible fashion. The combination of automation and machine learning gives human workers superpowers they have never possessed.

By working in collaboration, human powers and skills are amplified by augmented intelligence. This new collaborative intelligence will be capable of performing unimaginable superhuman feats. So, human roles aren’t disappearing. In fact, AI is creating new human career paths: Trainers, Explainers, and Sustainers.

Requirements

Required skills

  • BSc/MSc in Computer Science or related field;
  • Experience with C# in the context of web development;
  • Knowledge of REST API's as well as SQL databases;
  • Ability to learn new things independently and develop quality software;
  • Excellent speaking and writing skills in English;
  • Autonomous and with a tendancy to learn on the fly;
  • Be a chill team player (to fit with the rest of the team).