Customer Marketing Manager

Job description

What do we do?

We gather and process machine learning training data for AI applications internationally and have been providing services for cutting-edge AI businesses as well as Fortune 500 companies. We count Amazon, MasterCard, Sony and Portugal Ventures amongst our investors and are proud to be one of the fastest growing companies in the AI field.

How do we do it?

DefinedCrowd’s culture is about our four core values: Trust, Innovation, Passion, and Creativity. We like to think that we are a multi-talented, quirky and hard-working group dedicated to building a great platform, making our customers and community happy, and making our employees feel at home.

How can you help?

We are currently looking for a Customer Marketing Manager to join our marketing team! As a Customer Marketing Manager, your main duty will be to focus on the success and growth of our existing customers.


  • Develop customer specific marketing strategies;
  • Develop with marketing designers - Customer specific material including collateral, presentations and research;
  • Assist with research on sales prospects;
  • Develop with customer success team, retention and upsell programs;
  • Provide a wide range of sales support as needed;
  • Develop penetration, retention and upsell programs;
  • Accountable for building and maintaining relationships within the sales team.


  • Bachelor degree
  • Minimum Required: 5 years’ experience
  • Working in a technical industry, preferably software
  • Experience with lead generation, nurturing and retention strategies
  • Marketing automation software experience a plus
  • ABM platform experience a plus